nk66 Privacy Policy: How We Handle Your Information
nk66 collects only the information needed to run your account, process your wallet transactions through Nagad, Rocket, and Upay, and keep your session secure. This policy explains what we collect, why we hold it, and the choices you have over your own data — with access determined by your local law and eligible regions.
Account data handled securely
Nagad, Rocket, Upay transaction records
Your rights clearly stated
Contact route published
POLICY POSTURE
What Data nk66 Collects and Why
When you open an account with nk66, we collect the details you provide during registration — your name, contact information, and the wallet identifiers you use for deposits and withdrawals via Nagad, Rocket, or Upay. We also collect session data: device type, browser, IP address, and the pages you visit inside the lobby. This information is used to verify your account, process your payment requests, and detect unusual activity that could affect your wallet. We do not sell your personal data to third parties. We do not share your account details with advertisers. Where we work with third-party service providers — for example, payment processors handling your Nagad or Rocket transfer — those partners receive only the minimum data needed to complete the transaction, and they are bound by confidentiality obligations. Data held in connection with your account is retained for as long as your account remains active and for a further period required by applicable record-keeping rules in the regions where we operate. If your account is closed, we retain only what is required by law. Availability of this service depends on your local law and eligible regions.
Nagad wallet identifier
Rocket transaction reference
Upay transfer record
Device and session log
Account registration details
POLICY COVERAGE
Where This Policy Applies and What It Covers
This policy applies to information handled through your nk66 account, our website at nk66, and the payment channels you use to move funds in and out. It does not extend to third-party websites you reach by following an external link, nor to any services you access separately outside our platform. Understanding the boundary helps you know exactly which data handling commitments we stand behind.
Account Access
Covers all data collected when you log in, update your profile, or change your account settings. This includes login identifiers, session tokens, and any device information recorded at the point of access.
Wallet Transactions
Covers payment data tied to your Nagad, Rocket, or Upay transfers — transaction references, amounts, and timestamps stored against your account record. We hold this to support any payment query you raise.
Site Content and Behaviour
Covers anonymised usage data such as which lobby sections you visit and how long a session lasts. This is used to improve navigation, not to build a personal profile for advertising purposes.
Third-Party Services
Does not cover external payment apps, network providers, or any site you navigate to from ours. Those services have their own data policies, which we do not control and cannot speak to on their behalf.
YOUR CHOICES
Review, Correct, and Manage Your Account Data
You have practical actions available to you under this policy. Logging into your nk66 account gives you direct access to the personal details we hold — your registered name, contact information, and the wallet identifiers on file. If something is wrong, you can correct it through the account settings page without needing to contact support first. For records you cannot edit yourself — such as historical transaction logs tied to your Nagad or Rocket payments — you can submit a request through our published support route and we will review what we hold. If you want to know exactly what data is stored against your account, send your request to our support channel and we will respond with the available details. Closing your account does not erase records that applicable rules require us to keep, but it does stop further collection. Your eligibility to exercise any of these rights may depend on your local law and the region from which you access the platform.
Review Your Records
Open the account settings page after logging in to see the personal details currently on file. Transaction history, including Nagad and Rocket payment references, is visible in the wallet section of your account.
Correct Account Details
Update your name, contact number, or wallet identifier directly in account settings. If the field is locked, raise a correction request through the support route published on the site.
Ask What We Hold
Send a data inquiry to our support channel. We will confirm the categories of data held against your account and the basis on which we retain each one, subject to applicable regional rules.
Request Account Closure
Contact support to initiate account closure. We stop collecting new data once the account is closed and retain only what record-keeping obligations in your eligible region require us to keep.
CONTACT THIS POLICY
How to Reach Us About Privacy Questions
If you have a question about how your data is handled, want to raise a correction, or need to understand what is stored against your account, the routes below are the ones we actively monitor. Use the channel that suits your device — all three are reachable from mobile. We respond through the same channel you use to contact us, so keep the conversation thread open for our reply.
Live Chat
Open the chat widget from any page on nk66. Describe your privacy question and our team will direct it to the right place. Suitable for quick clarifications about your account data or wallet records.
Email Support
Send a written request to the email address published in the support section of the site. Use this route for formal data inquiries, correction requests, or questions about how long your Nagad or Rocket records are retained.
Account Help Page
The help section inside your logged-in account lists the current support routes and published contact details. Check there first if a contact address has changed since you last accessed the site.
DATA HANDLING PRACTICE
How nk66 Manages Cookies, Retention, and Security
We keep your account data behind access controls that limit who inside our operation can view it and under what circumstances. Payment records tied to Nagad, Rocket, or Upay transfers are stored in a separate layer from your browsing session data, so a cookie or analytics record cannot be traced back to a named individual outside the account system. We use cookies to keep your session active and to remember lobby preferences between visits — you can adjust cookie permissions through your browser settings at any time. Retention periods depend on the type of data: session logs are cleared on a rolling basis, while account and payment records are kept for the period required by applicable rules in your eligible region. If our data handling practices change materially, we will update this policy and note the revision date at the top of the page so you can see what changed.
Cookie Controls
Session and preference cookies keep your lobby state intact between visits. You can clear or block them in your browser settings. Doing so may require you to log in again on your next visit from the same device.
Payment Record Security
Transaction data from your Nagad, Rocket, or Upay transfers is stored separately from general session logs. Access to these records inside our system is restricted to authorised functions only.
Retention Schedule
Session activity logs roll over on a short cycle. Account registration details and payment history are retained for the period required by the record-keeping rules applicable to your eligible region.
Policy Updates
When we change how we handle your data, we update this page and add a revision date at the top. Check back here if you want to see whether anything has changed since you last reviewed the policy.
POLICY FAQ
Common Questions About Your Privacy on nk66
These are the questions we hear most often about account data, payment records, and your rights under this policy. If your question is not answered here, use the support routes listed above.
What personal information does nk66 collect when I open an account?
We collect the details you enter during registration — name, contact number, and any wallet identifier you link for Nagad, Rocket, or Upay payments. We also record device and session data when you log in, which we use to verify access and flag unusual activity.
Can I see the transaction records tied to my Nagad or Rocket payments?
Yes. Your payment history is visible in the wallet section of your logged-in account. It shows transaction references, amounts, and timestamps. If you need a formal record or believe an entry is wrong, contact support through the published routes on the site.
Does nk66 share my data with other companies?
We share data only with the payment processors needed to complete your Nagad, Rocket, or Upay transfers, and only the minimum required to process each transaction. We do not sell personal data or share account details with advertisers. Third-party partners are bound by confidentiality obligations.
How do I correct wrong information in my account?
Log in and open account settings to update editable fields directly. If a field is locked — such as a registered wallet identifier — raise a correction request through live chat or the support email address published in our help section.
How long does nk66 keep my account data after I close my account?
Once your account is closed, we stop collecting new data. We keep only what the applicable record-keeping rules in your eligible region require us to retain. The retention period depends on local law and the type of data involved.
What happens to my data if this privacy policy changes?
We update this page when our data handling practices change in a way that affects you. A revision date at the top of the policy shows when the last change was made. We recommend checking back here periodically so you stay informed about how your account data is handled.